Welcome to the help & support page, lets see if we can get you sorted out.
Listed below are a few of the most common questions...
| How do I pay for my order? |
| You can pay for your order by credit card via PayPal or using your PayPal balance. |
| Do I need a PayPal account to shop at J Dodd & Co? |
| No, when viewing your basket simply click the yellow check out with paypal, you will then be able to checkout as a guest. |
| How do I know I'm safe to pay? |
| Here at J Dodd & Co we use PayPal™ for any credit card transactions. |
| How long will my order take to dispatch? |
| We aim to dispatch all orders as fast a possible but please allow 1-3 working days. |
| I haven't received my order? |
| If you haven’t received your item within 10 working days, please contact us. |
| Where do you post & what are the costs? |
| J Dodd & Co currently post only within mainland UK. (Full postage details can be found here) |
| How do I return an item? |
| Please contact us before making any returns. |
Still need Help?
Where sorry the above Q&A didn't help you but fear not, just use one of the below to contact us for help.
Call the store: 01484 420028
Email the store: shop@jdodds.co.uk
Technical Help: help@jdodds.co.uk
