Welcome to the help & support page, lets see if we can get you sorted out.

Listed below are a few of the most common questions...

How do I pay for my order?
You can pay for your order by credit card via PayPal or using your PayPal balance.
Do I need a PayPal account to shop at J Dodd & Co?
No, when viewing your basket simply click the yellow check out with paypal, you will then be able to checkout as a guest.
How do I know I'm safe to pay?
Here at J Dodd & Co we use PayPal™ for any credit card transactions.
How long will my order take to dispatch?
We aim to dispatch all orders as fast a possible but please allow 1-3 working days.
I haven't received my order?
If you haven’t received your item within 10 working days, please contact us.
Where do you post & what are the costs?
J Dodd & Co currently post only within mainland UK. (Full postage details can be found here)
How do I return an item?
Please contact us before making any returns.

Still need Help?


Where sorry the above Q&A didn't help you but fear not, just use one of the below to contact us for help.

Call the store: 01484 420028

Email the store: shop@jdodds.co.uk

Technical Help: help@jdodds.co.uk